f61 Privacy Policy – How We Handle Your Data

1 Who We Are

f61 is an online betting and gaming platform operating at f61.ad. The platform offers sports betting including cricket, PSL, T20 internationals, football, esports and other sports, alongside casino games, slots and fish games. All services on f61 are directed at adult users accessing the platform for personal entertainment purposes.

For the purposes of this Privacy Policy, "f61", "we", "us" and "our" refer to the operator of the f61 platform. "You" and "your" refer to any individual who accesses, registers on or uses the f61 website or mobile application.

2 What Personal Data We Collect

The personal data we collect falls into the following categories, depending on how you interact with f61:

We do not collect sensitive personal data such as health information, religious beliefs or biometric data. We do not collect any personal data from users we know to be under 18 years of age.

3 How We Collect Your Data

f61 collects your personal data through the following means:

• Directly from you: when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support or participate in a promotion.
• Automatically: when you access the f61 website or app, your device and browser transmit technical data including IP address, device identifiers and session information. This happens through standard web server logs and cookies.
• From third-party partners: identity verification services and payment processors may confirm or supplement the information you provide during registration or when completing a withdrawal request.

We do not purchase personal data from data brokers or list providers. All data we hold about you comes from your direct interaction with f61 or from operational partners involved in running the platform.

4 Why We Use Your Personal Data

f61 uses your personal data for the following purposes, each of which has a legitimate basis:

• Account management: to create and maintain your f61 account, authenticate your login sessions and provide you with access to the platform.
• Transaction processing: to process PKR deposits via JazzCash, Easypaisa, Raast or bank transfer, and to process withdrawal requests to your registered payment method.
• Identity verification: to confirm your age (18+) and identity as required before allowing withdrawals or as part of routine account review.
• Fraud and security: to detect, investigate and prevent fraudulent activity, money laundering, multi-accounting and other prohibited behaviours.
• Responsible gaming: to monitor patterns of use that may indicate problem gambling behaviour and to enforce self-exclusion or account limit tools you have requested.
• Customer support: to respond to queries, resolve account issues and handle complaints.
• Platform improvement: to analyse usage patterns (in aggregated, non-identifying form where possible) to improve the platform's features, performance and user experience.
• Communications: to send you transactional notifications (bet confirmations, payment receipts, security alerts) and, where you have opted in, promotional communications about f61 offers.

5 Payment Data & Financial Transactions

Because f61 processes PKR transactions through JazzCash, Easypaisa, Raast and bank transfer, we need to collect certain financial information to complete your deposits and withdrawals. The way this data is handled follows industry-standard security practices:

• All payment communications between your device and the f61 platform are encrypted using TLS (Transport Layer Security).
• f61 does not store complete mobile wallet PINs, full card numbers or mobile wallet passwords on its servers at any point.
• Transaction records (amounts, dates, payment method references) are retained for accounting and fraud investigation purposes as described in Section 7.
• Payment processing partners receive only the data they require to complete the transaction — they do not receive your full f61 account history or betting activity.

6 Sharing Your Data with Third Parties

f61 does not sell your personal data. We share data with third parties only in the following circumstances:

• Payment processors: JazzCash, Easypaisa, Raast, banking partners and card processors receive the transaction data needed to process your deposits and withdrawals. These companies are bound by their own regulatory and contractual data protection obligations.
• Identity verification services: When you submit KYC documents, a verification partner may process your CNIC, name and date of birth to confirm your identity. Verified results are returned to f61; document images are handled per the verification partner's own data policy.
• Fraud prevention systems: Technical and behavioural data may be shared with fraud detection services to identify patterns associated with fraudulent activity, multi-accounting or financial crime.
• Legal and regulatory requirements: f61 will disclose personal data to law enforcement, regulatory bodies or legal proceedings where required to do so by applicable law or a valid legal process.
• Business continuity: In the event of a merger, acquisition or significant restructure of the f61 business, user data would transfer to the new entity subject to equivalent privacy protections.

All third-party data processors engaged by f61 are required to handle your data in accordance with applicable data protection standards and are prohibited from using your data for their own marketing or commercial purposes.

7 How Long We Keep Your Data

f61 retains personal data only for as long as it is needed for the purpose for which it was collected, subject to legal minimum retention periods. The general principles are:

• Active accounts: Your personal data is retained for the duration of your active account relationship with f61.
• Closed accounts: Following account closure, f61 retains identity, transaction and communications data for a minimum of five years to comply with anti-money-laundering obligations and to handle any disputes or fraud investigations that may arise after closure.
• KYC documents: Verification documents are retained for the same period as general account data following closure.
• Technical and usage logs: Session logs, IP address records and technical data are typically retained for 12–24 months and then deleted or anonymised.
• Support communications: Customer support transcripts and email correspondence are retained for three years unless a longer period is required for an ongoing investigation or dispute.

8 Cookies and Tracking Technologies

f61 uses cookies and similar technologies to operate the platform effectively. The types of cookies we use are:

• Essential cookies: Required for the platform to function. These maintain your login session, store your preferences and protect against cross-site request forgery. You cannot opt out of essential cookies without disabling access to the platform.
• Performance cookies: Collect anonymous data about how users navigate the site — which pages load slowly, which features are used most. This data is used to improve platform performance and does not identify you personally.
• Security cookies: Used to detect and prevent fraudulent access attempts and bot activity.

f61 does not use third-party advertising cookies that track you across other websites. We do not share cookie data with social media platforms or advertising networks for the purpose of targeting you with ads on other sites.

You can manage cookie settings through your browser. Most browsers allow you to delete existing cookies, block new cookies or be notified when a cookie is set. Note that blocking essential cookies will prevent you from logging in to f61.

9 How We Protect Your Data

f61 takes the security of your personal data seriously and applies the following measures to protect it:

• All data transmission between your device and f61 is encrypted using TLS.
• Account passwords are stored using strong one-way hashing algorithms — f61 staff cannot read your password.
• Access to databases containing personal data is restricted to authorised personnel only, on a need-to-know basis.
• f61 systems are monitored for unusual access patterns, and security events are investigated promptly.
• Regular internal reviews of data access controls and security practices are conducted.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that affects your personal data and poses a risk to your rights, f61 will notify affected users as quickly as practicable and take immediate steps to contain the breach.

10 Your Rights Over Your Personal Data

As a user of f61, you have the following rights in relation to your personal data. To exercise any of these rights, contact support using the email address in the footer of this page:

• Access: Request a copy of the personal data f61 holds about you.
• Correction: Request that inaccurate or incomplete personal data be corrected.
• Deletion: Request that your personal data be deleted, subject to retention obligations described in Section 7.
• Portability: Request your data in a structured, machine-readable format where technically feasible.
• Restriction: Request that we temporarily stop using your data while a correction request or objection is being processed.
• Object: Object to the use of your data for specific purposes, particularly marketing communications.

f61 will respond to data rights requests within 30 days. Where a request is complex or there are multiple requests, we may extend this period and will notify you of the extension.

11 Children and Minors

f61 is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Registration on f61 requires confirmation that you are at least 18 years old, and f61 may request documentary proof of age at any time.

If you believe a person under 18 has registered an f61 account, please contact support immediately. Any account found to belong to a minor will be closed without notice, deposits will be returned where possible and the matter may be reported to relevant authorities.

Parents and guardians are encouraged to use device-level parental control software to prevent underage access to online gambling and gaming services.

12 Changes to This Privacy Policy

f61 may update this Privacy Policy from time to time to reflect changes in the way the platform operates, new features we introduce, or changes in data protection best practices. The date at the top of this page will always reflect when the policy was most recently revised.

When we make material changes — changes that significantly affect how your data is used or your rights as a user — we will notify you by email to your registered address and/or through a prominent notice on the platform the next time you log in.

Continued use of f61 after notification of a policy change constitutes your acceptance of the updated policy. If you disagree with the changes, you may close your account by contacting support and requesting account deletion.

13 Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how f61 has handled your personal information, please get in touch with us through the following channels:

• Live Chat: Available 24/7 through the f61 platform when you are logged in.
• Email: The support email address is shown in the footer of this page. Please include your registered username and describe your query or request clearly.

f61 aims to respond to all privacy-related queries within 48 hours. For formal data rights requests (access, deletion, correction), our response window is up to 30 days from receipt of the request.

For information about responsible gaming tools including self-exclusion and deposit limits, please visit the Responsible Gaming page.